Hamilton–Burlington–Niagara, Ontario

Bay Area Records

Bay Area Records, a division of Octacom Limited in the Hamilton–Burlington–Niagara region, designs custom document scanning and records management solutions to help your organization or business shift to a paperless environment.

Trusted by

Global Enterprises

A trusted regional digitization partner

For 20 years Bay Area Records has been a trusted partner and preferred provider for healthcare organizations needing a digital solution to integrate patient records into their information systems. Today, our clients include a diverse mix of small business owners, government agencies, educational institutions, legal practices, property management organizations, and architectural and engineering firms. No job is too small or too large.

Security built into every handoff

Bay Area Records has always made protection of information a top priority. Quality control checks at each stage of the digitization process make us a unique provider in our industry. We ensure digital records are complete, that scanned documents are captured and categorized according to the specifications of each client, and that images are as good as – if not better than – the original paper document.

Improved Processes Related to Storing and Accessing 1.6M Pages of Air Waybills Annually

The custom solution developed by Octacom for Air Canada Cargo was exactly what we needed to manage the large volume of Air Waybills that are processed each day from all over the world.

G. Protoduari

Manager, Sales Development & Planning, Air Canada

Improved Processes Related to Storing and Accessing 1.6M Pages of Air Waybills Annually

The custom solution developed by Octacom for Air Canada Cargo was exactly what we needed to manage the large volume of Air Waybills that are processed each day from all over the world.

G. Protoduari

Manager, Sales Development & Planning, Air Canada

Improved Processes Related to Storing and Accessing 1.6M Pages of Air Waybills Annually

The custom solution developed by Octacom for Air Canada Cargo was exactly what we needed to manage the large volume of Air Waybills that are processed each day from all over the world.

G. Protoduari

Manager, Sales Development & Planning, Air Canada

Improved Processes Related to Storing and Accessing 1.6M Pages of Air Waybills Annually

The custom solution developed by Octacom for Air Canada Cargo was exactly what we needed to manage the large volume of Air Waybills that are processed each day from all over the world.

G. Protoduari

Manager, Sales Development & Planning, Air Canada

Use Cases

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Use Cases

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Questions answered.

What does Octacom do?

Octacom helps organizations digitize information, automate document workflows, and improve business processes. We combine technology, implementation expertise, and managed services to deliver solutions from start to finish. One partner, end to end.


How does Octacom work with our existing systems?


Our solutions are designed to work with your existing technology, including enterprise applications, document management systems, and business platforms. We help connect information and workflows across systems without requiring you to replace the tools you already use.

Which business processes can Octacom automate?

We support processes including document scanning, digital mailroom operations, invoice processing, claims processing, proof of delivery management, data extraction, and document routing. Our solutions are tailored to how your organization operates.

What types of documents can Octacom digitize?

Octacom digitizes a wide range of physical documents, including paper records, invoices, forms, medical records, large-format drawings and blueprints, maps, microfilm, and microfiche.

How does Octacom protect sensitive information?

Security is built into every stage of our operations. Octacom is SOC 2 Type II audited, aligns with the HITRUST Common Security Framework, and maintains Protected Level B document safeguarding capability. We adhere to PIPEDA, PHIPA, and Canada Evidence Act requirements, with strict physical security, access controls, and privacy practices to protect sensitive information.

Questions answered.

What does Octacom do?

Octacom helps organizations digitize information, automate document workflows, and improve business processes. We combine technology, implementation expertise, and managed services to deliver solutions from start to finish. One partner, end to end.


How does Octacom work with our existing systems?


Our solutions are designed to work with your existing technology, including enterprise applications, document management systems, and business platforms. We help connect information and workflows across systems without requiring you to replace the tools you already use.

Which business processes can Octacom automate?

We support processes including document scanning, digital mailroom operations, invoice processing, claims processing, proof of delivery management, data extraction, and document routing. Our solutions are tailored to how your organization operates.

What types of documents can Octacom digitize?

Octacom digitizes a wide range of physical documents, including paper records, invoices, forms, medical records, large-format drawings and blueprints, maps, microfilm, and microfiche.

How does Octacom protect sensitive information?

Security is built into every stage of our operations. Octacom is SOC 2 Type II audited, aligns with the HITRUST Common Security Framework, and maintains Protected Level B document safeguarding capability. We adhere to PIPEDA, PHIPA, and Canada Evidence Act requirements, with strict physical security, access controls, and privacy practices to protect sensitive information.

Questions answered.

What does Octacom do?

Octacom helps organizations digitize information, automate document workflows, and improve business processes. We combine technology, implementation expertise, and managed services to deliver solutions from start to finish. One partner, end to end.


How does Octacom work with our existing systems?


Our solutions are designed to work with your existing technology, including enterprise applications, document management systems, and business platforms. We help connect information and workflows across systems without requiring you to replace the tools you already use.

Which business processes can Octacom automate?

We support processes including document scanning, digital mailroom operations, invoice processing, claims processing, proof of delivery management, data extraction, and document routing. Our solutions are tailored to how your organization operates.

What types of documents can Octacom digitize?

Octacom digitizes a wide range of physical documents, including paper records, invoices, forms, medical records, large-format drawings and blueprints, maps, microfilm, and microfiche.

How does Octacom protect sensitive information?

Security is built into every stage of our operations. Octacom is SOC 2 Type II audited, aligns with the HITRUST Common Security Framework, and maintains Protected Level B document safeguarding capability. We adhere to PIPEDA, PHIPA, and Canada Evidence Act requirements, with strict physical security, access controls, and privacy practices to protect sensitive information.

Questions answered.

What does Octacom do?

Octacom helps organizations digitize information, automate document workflows, and improve business processes. We combine technology, implementation expertise, and managed services to deliver solutions from start to finish. One partner, end to end.


How does Octacom work with our existing systems?


Our solutions are designed to work with your existing technology, including enterprise applications, document management systems, and business platforms. We help connect information and workflows across systems without requiring you to replace the tools you already use.

Which business processes can Octacom automate?

We support processes including document scanning, digital mailroom operations, invoice processing, claims processing, proof of delivery management, data extraction, and document routing. Our solutions are tailored to how your organization operates.

What types of documents can Octacom digitize?

Octacom digitizes a wide range of physical documents, including paper records, invoices, forms, medical records, large-format drawings and blueprints, maps, microfilm, and microfiche.

How does Octacom protect sensitive information?

Security is built into every stage of our operations. Octacom is SOC 2 Type II audited, aligns with the HITRUST Common Security Framework, and maintains Protected Level B document safeguarding capability. We adhere to PIPEDA, PHIPA, and Canada Evidence Act requirements, with strict physical security, access controls, and privacy practices to protect sensitive information.

Turn complex processes into intelligent workflows.

Turn complex processes into intelligent workflows.

Turn complex processes into intelligent workflows.

Turn complex processes into intelligent workflows.