Workflow Automation Services

Document Workflow Automation Services

Keep work moving without manual handoffs. Octacom's document workflow automation services use AI, RPA, and business rules to route documents, trigger approvals, and transform how work gets done.

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Trusted by leading enterprises and organizations

Trusted by leading enterprises across industries

Solving the problems that move business forward.

Solving the problems that move business forward.

Solving the problems that move business forward.

AI + RPA

Intelligent Automation

AI-powered document processing, robotic process automation, and automated workflows take repetitive tasks off your team.

Rules-Based

Workflow Automation

Configurable routing, approval rules, and automated actions, built around your processes.

Onshore + Offshore

Flexible Delivery

Scalable managed services and expert support, delivered to your security and processing requirements.

SOC 2 Type II

SOC 2 Type II

SOC 2 Type II

HITRUST CSF

HITRUST CSF

HITRUST CSF

PIPEDA / PHIPA

PIPEDA / PHIPA

PIPEDA / PHIPA

Protected Level B

Protected Level B

Protected Level B

Business process automation, end to end.

From intake to completion, intelligent automation, business rules, and expert managed services keep work moving without manual handoffs.

Business process automation, end to end.

From intake to completion, intelligent automation, business rules, and expert managed services keep work moving without manual handoffs.

Business process automation, end to end.

From intake to completion, intelligent automation, business rules, and expert managed services keep work moving without manual handoffs.

Every request, one flow

Documents, forms, emails, and requests centralized through secure intake, automated ingestion, and integrated business systems.

Every request, one flow

Documents, forms, emails, and requests centralized through secure intake, automated ingestion, and integrated business systems.

Every request, one flow

Documents, forms, emails, and requests centralized through secure intake, automated ingestion, and integrated business systems.

Rules become actions

Documents classified, tasks routed, approvals triggered, and next steps started from content, conditions, and business rules.

Rules become actions

Documents classified, tasks routed, approvals triggered, and next steps started from content, conditions, and business rules.

Rules become actions

Documents classified, tasks routed, approvals triggered, and next steps started from content, conditions, and business rules.

Exceptions, fully visible

Missing information identified, records validated, and exceptions escalated to experts, with workflow status always in view.

Exceptions, fully visible

Missing information identified, records validated, and exceptions escalated to experts, with workflow status always in view.

Exceptions, fully visible

Missing information identified, records validated, and exceptions escalated to experts, with workflow status always in view.

Done, without the handoffs

Processed documents delivered, systems updated, and notifications triggered, all the way through to completion.

Done, without the handoffs

Processed documents delivered, systems updated, and notifications triggered, all the way through to completion.

Done, without the handoffs

Processed documents delivered, systems updated, and notifications triggered, all the way through to completion.

Connects to the systems you already run.

Connect automated workflows to your existing ERP, CRM, and document management systems through secure APIs, SFTP, and configurable integrations, without disrupting established processes.

Connects to the systems you already run.

Connect automated workflows to your existing ERP, CRM, and document management systems through secure APIs, SFTP, and configurable integrations, without disrupting established processes.

Connects to the systems you already run.

Connect automated workflows to your existing ERP, CRM, and document management systems through secure APIs, SFTP, and configurable integrations, without disrupting established processes.

Your systems. Seamlessly connected.

Move validated invoice data into the ERP and business systems your team already uses, without disrupting existing workflows.

Your workflow automation partner.

We bring the technology, the implementation expertise, and the ongoing support to transform how your business operates. One partner, end to end.

Your workflow automation partner.

We bring the technology, the implementation expertise, and the ongoing support to transform how your business operates. One partner, end to end.

Your workflow automation partner.

We bring the technology, the implementation expertise, and the ongoing support to transform how your business operates. One partner, end to end.

Process expertise

Document-intensive processes automated across financial services, healthcare, government, and other regulated industries.

Audit-ready & secure

SOC 2 Type II controls, secure processing environments, and comprehensive workflow audit trails.

Managed end to end

Workflow design, implementation, exception handling, and ongoing optimization, managed every step of the way.

Processing More Invoices in Less Time

Prior to working with Octacom, it took approx. 8 - 10 business days to convert an order into an invoice. Since implementing Octacom's outsourced document management solution, it now takes just 24 - 48 hours to manage the same process.

S. DaSilva

National Customer Service Manager

Processing More Invoices in Less Time

Prior to working with Octacom, it took approx. 8 - 10 business days to convert an order into an invoice. Since implementing Octacom's outsourced document management solution, it now takes just 24 - 48 hours to manage the same process.

S. DaSilva

National Customer Service Manager

Processing More Invoices in Less Time

Prior to working with Octacom, it took approx. 8 - 10 business days to convert an order into an invoice. Since implementing Octacom's outsourced document management solution, it now takes just 24 - 48 hours to manage the same process.

S. DaSilva

National Customer Service Manager

Processing More Invoices in Less Time

Prior to working with Octacom, it took approx. 8 - 10 business days to convert an order into an invoice. Since implementing Octacom's outsourced document management solution, it now takes just 24 - 48 hours to manage the same process.

S. DaSilva

National Customer Service Manager

Built for the highest security and compliance standards.

Security

Our physical and information security controls are regularly tested, validated, and audited against recognized standards.

From healthcare to government and financial services, we follow rigorous security and privacy practices to protect sensitive information.

SOC 2 Type II

Confidence in security controls independently tested and audited.

HITRUST CSF

Purpose-built protection for sensitive information in regulated industries.

PIPEDA / PHIPA

Your personal and health information handled with privacy at its core.

Government Vendor of Record

Pre-qualified to serve Canadian government organizations.

Protected Level B

Government-grade safeguards for your most sensitive information.

Canada Evidence Act

Preserve the integrity and legal reliability of your records.

NAID AAA Rating

Your confidential documents stay protected through secure destruction.

PCI Compliant

Protect sensitive payment information throughout its lifecycle.

Built for the highest security and compliance standards.

Security

Our physical and information security controls are regularly tested, validated, and audited against recognized standards.

From healthcare to government and financial services, we follow rigorous security and privacy practices to protect sensitive information.

SOC 2 Type II

Confidence in security controls independently tested and audited.

HITRUST CSF

Purpose-built protection for sensitive information in regulated industries.

PIPEDA / PHIPA

Your personal and health information handled with privacy at its core.

Government Vendor of Record

Pre-qualified to serve Canadian government organizations.

Protected Level B

Government-grade safeguards for your most sensitive information.

Canada Evidence Act

Preserve the integrity and legal reliability of your records.

NAID AAA Rating

Your confidential documents stay protected through secure destruction.

PCI Compliant

Protect sensitive payment information throughout its lifecycle.

Built for the highest security and compliance standards.

Security

Our physical and information security controls are regularly tested, validated, and audited against recognized standards.

From healthcare to government and financial services, we follow rigorous security and privacy practices to protect sensitive information.

SOC 2 Type II

Confidence in security controls independently tested and audited.

HITRUST CSF

Purpose-built protection for sensitive information in regulated industries.

PIPEDA / PHIPA

Your personal and health information handled with privacy at its core.

Government Vendor of Record

Pre-qualified to serve Canadian government organizations.

Protected Level B

Government-grade safeguards for your most sensitive information.

Canada Evidence Act

Preserve the integrity and legal reliability of your records.

NAID AAA Rating

Your confidential documents stay protected through secure destruction.

PCI Compliant

Protect sensitive payment information throughout its lifecycle.

Built for the highest security and compliance standards.

Security

Our physical and information security controls are regularly tested, validated, and audited against recognized standards.

From healthcare to government and financial services, we follow rigorous security and privacy practices to protect sensitive information.

SOC 2 Type II

Confidence in security controls independently tested and audited.

HITRUST CSF

Purpose-built protection for sensitive information in regulated industries.

PIPEDA / PHIPA

Your personal and health information handled with privacy at its core.

Government Vendor of Record

Pre-qualified to serve Canadian government organizations.

Protected Level B

Government-grade safeguards for your most sensitive information.

Canada Evidence Act

Preserve the integrity and legal reliability of your records.

NAID AAA Rating

Your confidential documents stay protected through secure destruction.

PCI Compliant

Protect sensitive payment information throughout its lifecycle.

Let's simplify your document workflows.

Tell us what you're looking to solve. Our experts will help you find the right combination of technology, automation, and managed services to move your business forward.

With Octacomโ€™s Records Conversion Service, Estรฉe Lauder has increased productivity and reduced costs.

Estรฉe Lauder

Estรฉe Lauder Cosmetics

or call via

+1 888 739 1934

Let's simplify your document workflows.

Tell us what you're looking to solve. Our experts will help you find the right combination of technology, automation, and managed services to move your business forward.

With Octacomโ€™s Records Conversion Service, Estรฉe Lauder has increased productivity and reduced costs.

Estรฉe Lauder

Estรฉe Lauder Cosmetics

or call via

+1 888 739 1934

Let's simplify your document workflows.

Tell us what you're looking to solve. Our experts will help you find the right combination of technology, automation, and managed services to move your business forward.

With Octacomโ€™s Records Conversion Service, Estรฉe Lauder has increased productivity and reduced costs.

Estรฉe Lauder

Estรฉe Lauder Cosmetics

or call via

+1 888 739 1934

Let's simplify your document workflows.

Tell us what you're looking to solve. Our experts will help you find the right combination of technology, automation, and managed services to move your business forward.

With Octacomโ€™s Records Conversion Service, Estรฉe Lauder has increased productivity and reduced costs.

Estรฉe Lauder

Estรฉe Lauder Cosmetics

or call via

+1 888 739 1934